| Neuronet
Retail Store Management (RSM) |
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Neuronet Retail Store Management is fully integrated with
other Neuronet produce suite that provides store personnel
a wide range of retailing functions in an easily comprehensible
form. It comprises of Point of Sales and Customer Order
which form the multi-touch points with consumers at the
Store Front. Neuronet Retail also comprises of B2C virtual
store engine which seamlessly integrates with the Neuronet
CRM to provide 24 x 7 non-stop e-commerce store which
provide services to customers round the clock.
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Neuronet Value Chain Management (VCM) |
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Neuronet Value Chain Management integrates your company
supply chain and forms the best practice business process
back bone of your organization. It tracks every inventory
movement and provides intelligent feedback to facilitate
replenishment and increase inventory turnover. It also
allows you to collaborate with your customers and suppliers
to provide faster time to market and hence effectively
meeting market windows.
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Neuronet Customer Relationship Management (CRM) |
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Neuronet Customer Relationship Management (CRM) provides
you with full cycle of methodology in targeting and retaining
your customers. Neuronet CRM comprises of call center
functions which proactively monitor each incoming and
outgoing calls made by the customer service agents. Neuronet
CRM also integrates with business intelligent engine which
provides decisional information for campaign management
and close loop marketing activities.
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Neuronet Customer Service Management (CSM) |
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Neuronet Customer Service Management (CSM) provides you
with full cycle of methodology in providing on time and
excellent services to your customers. Neuronet CSM comprises
of service call center functions which proactively monitor
each incoming and outgoing service calls made by the customer
service agents. Neuronet CRM also integrates with business
intelligent engine which provides decisional information
for campaign management.
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Neuronet Partner Relationship Management (PRM) |
Neuronet Partner Relationship Management (PRM) is an extension
of Neuronet VCM, it extends it collaboration with partners
such as suppliers, shipping companies, 3rd partied logistic
partners and etc. The value chain will not be fully optimized
without extending the reach up the chain. PRM is vital
for you because it is where you get feedback from your
suppliers on the estimated time of arrival of your product,
the new model roll out time plan etc. It is also the engine
which enable you to share your forecast with your partners
which will ease their job which in turn provide a better
service to you.
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Workforce Scheduling & Optimization (WSO) |
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Workforce Scheduling & Optimization (WSO) is a tool that
enables you to manage your workforce more efficiently
by allowing you to have a complete visibility of your
workforce demand, availability and deployment. This solution
is ideal for the service industry that needs to keep track
of complex maintenance contract, schedule preventive maintenance
and response to ad- hoc on demand service requests.
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Neuronet Information Exchange (IE) |
Neuronet Information Exchange provides an open platform
for collaboration. The engine is architect on xml technology
which enables document exchange with partners. Neuronet
IE also forms the backbone of mobile devices which can
be set online or offline depending on the requirement
of the users. Neuronet Enterprise On-The-Go Portal (EOTG)
is the mobile and internet platform that enables multiple
mobile devices to work together and seamlessly perform
an integrated work process. It also allows staff who are
on the move to keep tap with home office. Today where
global crossing is a norm, EOTG becomes a pervasive tool
that allows management to work in different time zone
and geographical locations to collaborate and work with
one another.
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Neuronet Enterprise Command and Control Cockpit (EC3) |
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Neuronet Enterprise Command and Control Cockpit is the
command and control center for your management. It delivers
both internal and external information for you to monitor
and make critical decision to operate your business timely
and effectively. Neuronet EC3 is like the air control
center where all Key Performance Indicators (KPI) of your
business are laid out on your radar screen. When any of
the indicators fall out of range, it will alert you and
trigger a proactive response to fix the situation immediately.
Neuronet EC3 also integrates with EOTG to provide management
a roaming service where critical information can be channeled
anywhere, anytime for timing execution of decisions.
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